Promotional Products
WE Come To You So You Can See Our Range In Person
If you have a new product or a new service that you are launching –
Your existing customer base is vital for the launch of this to be a
4 Ways To Retain Your Customers
Give great Service and this should go without saying.But all too often a business can take a regular customer for granted and let the little things slip.Customers love to be recognised. Remembering the last conversation or
- Give great Service and this should go without saying. But all too often a business can take a regular customer for granted and let the little things slip. Remembering the last purchase that they made shows a customer that you do care about them.
- Be quick to resolve issues. Not every product works exactly right and sometimes paid services don¹t meet expectations. Don’t ignore this feedback and try to correct any issues. Note – that there will be some customers that are never happy.
- Keep in touch. Do you have customer email list? If not…WHY NOT? Being able to email your customers after each purchase to check that their order was ok, or emailing a newsletter and emailing when you have a new product or a sale coming up! Do you ever call your customers? A follow up phone call is a powerful action. A customer will realise that you have taken the time to talk to them. You have the opportunity to thank them for their custom and you have the opportunity to discover where you excelled and also the areas that may need some work. Your customer will feel valued that their business was appreciated and that their feedback is important
- Thank your customers and this is where I come in – Give your customers a gift. A gift that they will use and a gift that has your name and contact details on it. k to resolve issues. Not every product works exactly right
and sometimes paid services don¹t meet expectations. Don’t ignore this
feedback and try to correct any issues. Note – that there will be some
Corporate Gifts Work!
Our Best Sellers!
Keep in touch. Do you have customer email list? If not…WHY NOT? Being able to email your customers after each purchase to check
that their order was ok, or emailing a newsletter and emailing when
personalised shopping bags
custom key rings
stubby holders
fridge magnets
promotional pens
calendars
Promotional Products Work For Customer Loyalty!
“What I have noticed in the 8 years I have worked helping
businesses with promotional items and corporate gifts is that the
“What I have noticed in the 8 years I have worked helping
businesses with promotional items and corporate gifts is that the
What I have noticed in the 8 years I have worked helping
businesses with promotional items and corporate gifts is that the
“What I have noticed in the 8 years I have worked helping businesses with promotional items and corporate gifts is that the businesses that businesses that keep growing are the ones that can keep their customers”
Customer retention is crucial for a business to be profitable and successful.
The price a business will pay to acquire a new customer is often 7 times more than the cost to keep an existing customer.
The question I ask my business owners is “Why do you spend so much money constantly looking for new customers?”
Why Should I Have A Carpet Cleaning Service
A smart business owner should realise that when you could have a
good relationship with you current customers and if you know how to turn
them into raving fans then they will become promoters of your business
A smart business owner should realise that when you could have a
good relationship with you current customers and if you know how to turn
them into raving fans then they will become promoters of your business
A smart business owner should realise that when you could have a good relationship with you current customers and if you know how to turn them into raving fans then they will become promoters of your business and to bring new customers to you!
A statistic that should make any savvy business owner sit up with interest!According to the latest marketing numbers, the success rate ofselling to an existing customer is 60-70%, while the success rate of
A Statistic That Should Make Any Savvy Business Owner Sit Up And Take Notice
A statistic that should make any savvy business owner sit up with interest!According to the latest marketing numbers, the success rate ofselling to an existing customer is 60-70%, while the success rate of
According to the latest marketing numbers, the success rate of selling to an existing customer is 60-70%, while the success rate of selling to a new customer is only 5-20%!
If you have a new product or a new service that you are launching – Your existing customer base is vital for the launch of this to be a success.
CUSTOMER LOYALTY IS IMPORTANT
Majority of business owners think that if they have a great product or
service, that their customers will remain loyal.
Now this is true in some cases but reality is that this is short term
thinking and not a strategy that will work long term
I am sure we have all felt that horrible feeling when a loyal customer has
stopped being your customer. It is a feeling of dismay and even betrayal
– “How could they leave me”
It often comes down to the fact that they feel that you don’t care or they
are not important and another company has romanced them and madet often comes down to the fact that they feel that you don’t care
or they are not important and another company has romanced them and
made them feel special and important.
If they think you have stopped trying then they will often feel that you
don’t care about them
What is the solution?….
Show your customers that you do care about them